In my business, communication is extremely important. Without open lines of communication with buyers, sellers, other real estate agents, mortgage professionals, inspectors, escrow officers, etc. it is difficult to have a successful career.
When I started my real estate career, we had corded phones, cell phones were very uncommon, and these kinds of crazy new things called the internet and a fax machine were changing the way we could communicate.
Fast forward 20 years or so and the internet has certainly changed. Fax machines aren’t nearly as cool as they once were and a ton of new communication tools are available.
Text messages, instant messaging, Skype, Facebook, Twitter, email and many more communication tools are available in today’s world. As a real estate agent, I feel like it is a good idea to try and find out how our friends, customers, clients, and business associates prefer to communicate so that we can help to facilitate a transaction that is as smooth as possible.
It’s funny, one client will think email is lame, some hate to text and others live by it. The instant or direct message can be useful for some and a headache for others. A phone call? NO WAY say some and yes-please say others.
When I talk about communicating these days, I almost always mention the tools available through Google and other avenues. From text messaging and phone calls to using Google Voice to video conferencing and photo sharing, document storage and delivery, the options are many. Heck, you’re probably on Facebook and you might even have a Twitter account, too. What’s your method of choice when contacting friends or business associates?
Mixing business with pleasure:
While much of my life revolves around my real estate business, most people know how close I am to family and friends. I recently bought a little Chromebook computer for my mom so that she can communicate easier with family, friends and her grandkids. I like the video below because it reminded me of my mom and it is a fun example of some of the personal uses for Google+, which is just one of the ways we communicate with grandma.
So, if you are a friend, colleague, client or family member, I hope we’ll be able to keep in touch. It’s nice to know we have so many options…